The proliferation of Voice over Internet Protocol (VoIP) solutions within enterprises throughout the global economy is the result of one simple, yet important benefit: it saves the business money.

 

While the savings can be significant, the ways in which VoIP can reduce the cost of traditional communications are still not completely understood by everyone in the organization – even those charged with selecting the communication structure and platform.

 

Despite the overwhelming adoption of VoIP, it is still a relatively new technology. If a company opts to deploy VoIP within the enterprise but lacks the right network infrastructure, it is highly likely to experience poor call quality, dropped calls and echo on the “line.” When interacting with customers, such problems are unacceptable.

To tackle these challenges for those businesses operating in the small and medium-sized (SMB) business sector, Fonality (News - Alert) has developed a phone system that will allow these companies to realize the financial benefits of VoIP, while also enjoying the reliability of existing analog and digital telephone lines.

The PBXtra from Fonality is VoIP-ready phone system straight out of the box. If the VoIP line becomes unreliable, PBXtra defaults back to the company’s regular analog telephone line (PSTN) automatically to ensure that users can always make a call.

Such design enables the PBXtra to seamlessly blend low-cost VoIP with ultra-reliable PSTN to provide SMBs and larger corporations with the best of both worlds. Fonality has aptly named this technology: PSTN-Fallback.

For those companies that are still timid about VoIP technology and wish to continue to rely on their traditional phone system to interface with those outside of the company, Fonality’s phone system, PBXtra, allows the business to set up the phone system to use VoIP selectively for designated calls, such as those that are intra-office, branch office or international.

To maximize the benefit of Fonality’s offerings, the company can also use PBXtra with VoIP service providers for external calls to other businesses and save even more money on communications.

Beyond the cost savings that VoIP in the PBXtra can deliver, customers can be assured that their phone system is future proof. Progressive organizations are always investigating solutions that not only address challenges today, but that also scale to meet their needs in the future.

 

With PBXtra, customers can be confident that their phone system will continue to be on the cutting edge. VoIP is poised to become the industry standard for business. As this technology continues to evolve, so does PBXtra, ensuring that it will be the only solution the business needs for its telephone service.