Alteva, a provider of unified communications (UC) through a cloud environment and subsidiary of the Warwick Valley Telephone Company, just announced that it will be partnering with Parallels, a company specializing in cloud services and Internet hosting. The news came from the Parallels Summit this year in Orlando, FL, a summit that discussed cloud services and hosting to 1,200 participants.
By this partnership, Parallels will now give its customers a way to communicate via its cloud services using VoIP, with a white-label solution. The company will be using APS BroadSoft (News - Alert), a program that allows Parallels to get new clients into the system in a streamless manner and enables small and medium business customers to take advantage of more benefits offered by Parallels' cloud program.
Alteva's CSO, Louis Hayner (News - Alert), says, "The Parallels community is already receptive to cloud-based communication solutions, especially with the growing demand for hosted PBX services at smaller businesses. Alteva's (News - Alert) hosted VoIP services, delivered through Parallels Automation, will enable SMBs to continue to compete in their market by utilizing technologies from the cloud -- something that they have been seeking for a long time."
Parallels will provide its Automation product with Alteva's wholesale mindset, allowing small and medium-sized businesses to manage their own communications in the flip of a dime. The new fusion will also give customers the benefit of communication continuity, business continuity, consolidation for technology, scalability, bill consolidation, and many other features that offer a higher level of control to the customer.
"Parallels is already selling hosted Exchange and other desktop services from the cloud," said Hayner. "Now, instead of their customers going somewhere else for VoIP services, they can stick with Parallels Partners for all of their business needs. The very nature of our product will enable Parallels Partners to increase brand awareness, while providing additional 'stickiness' to their customer base so that they can put all of their focus on increasing sales and up-selling other hosted services."
Miguel Leiva-Gomez is a professional writer with experience in computer sciences, technology, and gadgets. He has written for multiple technology and travel outlets and owns his own tech blog called The Tech Guy, where he writes educational, informative, and sometimes comedic articles for an audience that is less versed in technology.Edited by
Rich Steeves
