ClearSight Networks recently announced that its Network Time Machine (NTM) has been deployed by Aptela in a bid to aggressively figure out glitches on customer and carrier networks.
Aptela provides hosted VoIP and PBX (
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Aptela makes use of the Internet to steer customers’ voice and data traffic. Since SMBs usually have a limited ability to expand IT resources and budgets, using the Internet allows Aptela to provide the advantages of a dynamic and strong VoIP network at a rational price point.
However, Aptela does not have any access into the network framework at each client site. Now with NTM and preset analytics, Aptela is able to improve understanding and access into any VoIP call, fax, email or phone registration over the network and assist them in weeding out any probable cause of latency, jitter and other call quality issues.
Matt Smith, vice president of technology and client services commented that “ClearSight’s NTM is like a metal detector for finding needle-in-a-haystack problems across all points within the network. Because Aptela works with so many customer and carrier networks in addition to our own network, it used to be nearly impossible to pinpoint specific issues and their origins. We are able to resolve issues and performance bottlenecks for our customers and carriers faster, more accurately and with less overhead.”
ClearSight has been working with clients since 2001 to secure their strategic and business initiatives by delivering sustainable network administering and management solutions. It has secured several awards to date, including the Network Fusion Award for the best VoIP monitor and Analyzer and the Frost & Sullivan Most Innovative Technology award.
Aptela’s Software as a Service (SaaS (
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Edited by
Stefania Viscusi
