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February 10, 2010

Digium Announces Extreme Phone Makeover Contest


Digium, the Asterisk Company, has announced an “Extreme Phone (News - Alert) Makeover” contest that allows businesses to nominate their company for a complete VoIP phone system transformation.

 
According to officials with Digium (News - Alert), the Extreme Phone Makeover contest was created to assist companies who need to improve their business communications.
 
Tristan Barnum, director of Switchvox (News - Alert) product marketing at Digium, noted that in a weak economy, many small- to mid-sized businesses with outdated technology believe they can’t afford a complete phone system overhaul.
 
As a result, these businesses lack the advanced communications features that can make them more efficient and give them a competitive edge.
 
Barnum said that this contest will highlight that companies can have an enterprise class phone system at a price they can afford.
 
A business can win an Extreme Phone Makeover - valued up to $10,000 - by telling its story about why they need a new phone system.
 
Company officials also said that the winner will receive Digium’s innovative Switchvox Unified Communications system and Polycom (News - Alert) phones.
 
The contest was inspired by Huntsville Flight Center who’s outdated communications system was impacting its ability to service customers in a timely manner. The company is the first recipient of Digium’s Extreme Phone Makeover.
 
Tim Thomas, general manager at Huntsville Flight Center, said that providing a high level of customer service had become a challenge to manage incoming customer calls with their ancient phone system.
 
As part of Extreme Phone Makeover, their phone system was upgraded to Digium’s Switchvox SMB, a full-featured VoIP Unified Communications (News - Alert) solution designed for SMBs, and all phones were upgraded to Polycom IP phones.
 
API Digital, an authorized Digium reseller, assisted with the network assessment and installation.
 
“By integrating phone, fax and conferencing, our office is much more productive, and we can focus more attention on our customers. Our business now runs more smoothly and it’s much easier to manage the Switchvox Unified Communications system and Polycom phones,” Thomas said.

Anshu Shrivastava is a contributing editor for TMCnet. To read more of Anshu’s articles, please visit her columnist page.

Edited by Stefania Viscusi

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